Description
Online | Duration: 0.25 | Work on All major devices and browsers | Access: Lifetime
Qualification To Achieve: Meeting and Greeting Customers Certification | Exam: Yes
Customers form an opinion of a business within a few seconds. Creating a positive first impression is pivotal to a company’s success. Even if a business sells exceptional products and services, they are unlikely to establish a good reputation if their customer service is poor.
One of the most important skills in customer service is meeting and greeting. In this course, you will learn how to project a professional air from the moment you meet a customer and how to foster a positive relationship that will encourage them to return again and again.
