Description
Online | Duration: 6 | Work on All major devices and browsers | Access: Lifetime
Qualification To Achieve: Key Account Management Certification | Exam: Yes
This course is excellent for first-time and new appointments as key account manager. As it is the role of the key account manager to nurture and foster the relationships with your most important customers and, in larger companies, manage the team responsible for handling a certain account or group of accounts, it is vital that the KAM has the necessary skills and knowledge.
In this course, they will learn how to manage their accounts, how to manage their team of account managers, how to improve customer/account relations and how to overcome barriers to growth.
The course provides lessons in investment versus return, objective and target-setting and networking.
When you enrol a team member on this course, they will cover the following topics:
There are a range of benefits for your employee to enjoy on this course, and they include:
