Description
Online | Duration: 0.75 | Work on All major devices and browsers | Access: Lifetime
Qualification To Achieve: Call Centre Skills Certification | Exam: Yes
Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant call centre industry – it is also important information for employers of call centre agents to ensure they choose the right staff!
From the personal traits such as teachability and empathy, to the technical skills such as computer literacy and communication skills you need to land the call centre job of your dreams, this course covers everything you need to know about call centre skills!
